An excellent credit and collections manual for small business

I received a copy of Michelle Dunn's "Ultimate Credit and Collections Handbook" in the mail today. Michelle is a nationally recognized authority and resource in the credit and collections industry.

The book starts from the beginning with "What is debt" ending with samples of forms and letters for a business to use to minimize the amount of bad debt that they incur doing business with their customers. In the future, I will select topics from her excellent book which will answer common questions that all businesses have with regard to dealing with their customers that owe them money and how to prevent it from happening in the future.

You can find this publication as well as others at Michelle's website:

http://www.michelledunn.com/

Tell her Marvin sent you!